Terms and Conditions

PLEASE READ THESE TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE, AVAILING SERVICES OR MAKING ANY TRANSACTION THROUGH OUR WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE POLICIES, TERMS AND CONDITIONS OF THIS AGREEMENT.

The terms of Service Agreement (the "Agreement") governs your use of this website www.dev.dshave.com (the "Website") and purchase of any services enlisted thereunder. This Agreement is executed between Dshave Pvt Ltd (“D-Shave”) and any person who (i) visits the Website; and/ or (ii) purchases any services offered on this Website (by making an appointment); and/or (ii) completes the registration process to open and maintain an account with the D-Shave’s interactive online and communication service in order to make an appointment (“User”). 

This Agreement includes and incorporates by this reference, all policies and guidelines enlisted on the Website and such policies and guidelines referenced below. D-Shave reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Any changes made to this Agreement shall be applicable effective immediately after it is posted on this Website.

Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. D-Shave encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. If you do not agree to this Agreement (including any policies or guidelines posted on the website or such policies and guidelines referenced herein), please immediately terminate your use of the Website.

TERMS OF USE 

If User intends to use this Website, it is necessary that the User is above the age of 18 years so as to validly enter into a contract within the meaning of Indian Contract Act, 1872. If the User is below 18, access to this website and/or using it may be denied. We recommend parents/guardians to take appointments on behalf of their children below the age of 18 years.

D-Shave provides wide range of quality services to its customers that include haircuts, hair colouring and shaving (“Services”). All Services provided by D-Shave to its customers adhere to applicable laws in India and the availability of such Services is subject to change in such applicable laws. All information relating to the Services is enlisted on the Website and such information supersedes any information that conveyed to the User through prior written or oral interactions.

When using this Website and accessing the relevant information, the User agrees:

  1. to abide by all applicable local, state and national laws and regulations in your use of the Website (including laws regarding intellectual property);
  2. not interfere with or disrupt the use and enjoyment of the Website by other users;
  3. not copy, reproduce, transmit, distribute, or create derivative works of such content or information on the Website; 
  4. not to use any information on this Website to engage, directly or indirectly, in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication; and
  5. that D-Shave is not responsible for any damages resulting from use of this website by any person.

APPOINTMENT FOR SERVICES

D-Shave encourages all its customers to purchase Services via the Website at least 24 hours prior to the date of appointment in order to enhance the quality of customer experience and avoid delays.  

Payment for all Services purchased on the Website shall be made by the User at the time of making an appointment and shall be refundable subject to the terms and conditions set out hereunder. Payments for Services shall be processed by D-Shave’s third party partner PayU.

[REFUND AND CANCELLATION 

If you want to cancel the appointment or need to reschedule for a later date, you should inform us 24 hours before the date of appointment, in which case we can process your refund.

In the event the appointment is either cancelled within 24 hours of appointment time or there is a no show, we will have no option but to deduct 50 percent of the fee. We expect you to understand that the time slot was blocked exclusively for you and that if you cancel, we lose out on that time that could have been to accomodate our other clients on the waiting list and hence the deduction. We do allow resecheduling of appointment once, as long as the request for the same is made 24 hours before the time of appointment. If you miss your rescheduled appointment, then we will have to deduct 50 percent of the fee.]

[AP Comment: This can be added as a separate link]

Feedback

We encourage you to share your experience with us. For any feedback, query or complaint, you may reach us at:
E-mail: [email protected]
Phone: +91 9699997709
Address: Atlantis CHS Limited, Ground Floor, Shop no. 1, Sherly Rajan Road, Rizvi Complex, Bandra West, Mumbai - 400 050, Maharashtra, India

PERSONAL INFORMATION

In order to register an account and/ or make an appointment  to avail certain Services through the Website, the User shall be required to provide certain personal information including but not limited to phone number and email address. By providing such personal information, the User provides its express approval to D-Shave to collect and store such information in perpetuity. The User acknowledges that all information collected by D-Shave is used in order to enhance the delivery of its Services and to keep the User notified of any change in the terms and conditions of Services offered by D-Shave. 

D-Shave does not collect any special categories of personal sensitive data about you (this includes details about your race or ethnicity, sexual orientation, your physical and mental health and genetic and biometric data).

Financial information including but not limited to bank account details, credit card and debit card numbers is collected and processed by D-Shave’s third party partner PayU Payments Private Limited for the purpose of making payments for Services purchased through the Website and to enable D-Shave to perform its contract with the User. The User agrees that D-Shave shall not be held liable for any indirect, incidental, special or consequential damages in connection with any information provided to its third party partner PayU Payments Private Limited. 

LICENSE

By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, non-commercial, use of the Website, subject to the Terms of Use set out above. 

DISCLAIMER OF WARRANTIES 

Your use of this Website and/or any third party links provided on this Website is at your sole risk. The Website and Services provided on the Website is "as is" and "as available" basis. D-Shave expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose with respect to all its Services or Website content, or any reliance upon or use of the Website content or Services. 

Without limiting the generality of the foregoing, D-Shave makes no warranty that the information provided on this website is accurate, reliable, complete, or timely. No advice or information, whether oral or written, obtained by the User from this Website will create any warranty not expressly stated herein.

LIMITATION OF LIABILITY

Entire liability, and your exclusive remedy, in law, in equity, or otherwise, with respect to the Website content and the Services provided by D-Shave, for any breach of this Agreement is solely limited to the amount paid for the Services purchased via the Website.

D-Shave will not be liable for any direct, indirect, incidental, special or consequential damages in connection with this Agreement or the Services it provides in any manner, including liabilities resulting from (1) the use or the inability to use the website content or products; (2) any transactions entered into through the Website; or (3) any lost profits you allege.

INDEMNIFICATION

The User accepts and agrees to release, indemnify, defend and hold harmless D-Shave, and any of its contractors, agents, employees, officers, directors and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of the User’s warranties, representations and obligations under this Agreement; (2) the Website content or the use of the Website content; (3) any intellectual property or other proprietary right of any person or entity; (4) User’s violation of any provision of this Agreement; or (5) any information or data the User supplied to D-Shave. 

The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Services.

ENFORCEABILITY

By using this Website and/or purchasing Services through this Website, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website including but not limited to the terms and conditions set out under this Agreement.

This Website originates from India. This Agreement will be governed by the laws of India and courts located in State of Maharashtra shall have exclusive jurisdiction in connection to matters arising under or by reason of this Agreement.

In the event of any dispute between the Parties, the Parties shall resolve it amicably. If there is no resolution within 30 days, then matter shall be referred for arbitration before a sole arbitrator that shall be mutually appointed by the Parties. The arbitration proceeding shall be conducted in accordance with Mumbai Centre for International Arbitration. The language of arbitration shall be English and the venue/ seat of arbitration shall be Mumbai. 

By using this Website and/or purchasing Services, you consent to the jurisdiction in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. 

GENERAL

Force Majeure. D-Shave will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its Services or obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, national/ global pandemic/epidemic, war, terrorism, armed conflict, labor strike, lockout, boycott, change in applicable law and/or any events beyond Dshave’s reasonable control. 

Cessation of Operation. D-Shave may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and performance of Services.

Entire Agreement. This Agreement comprises the entire agreement between you (the User) and D-Shave and supersedes any prior written or oral agreements pertaining to the subject matter contained herein.

Termination. D-Shave reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of the Website including but not limited to the terms and conditions set out under this Agreement. Following termination, you will not be permitted to use the Website or avail Services through the Website and D-Shave reserves the right to cancel any outstanding orders for Services. This Agreement will survive in perpetuity unless terminated by D-Shave.

Assignment. The User may not assign his/her rights and obligations under this Agreement to any person. D-Shave may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to the User.

Agency. Nothing contained in this Agreement shall be construed as creating any agency, partnership, or other form of joint enterprise between the User and Dshave.

Waiver. Dshave’s failure to require your performance of any provision hereof shall not affect Dshave’s full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself.

Severability. In the event that any provision under this Agreement shall be unenforceable or invalid then Dshave shall endevour to amend such provisions (without giving any notice to the User). In any event, such unenforceability or invalidity shall not render these terms unenforceable or invalid as a whole but these terms shall be modified, to the extent possible, by Dshave to most fully reflect the original intent of this Agreement as reflected in the original provision.